Busiest stations offer ‘very good’ accessibility

No railway station in the UK achieves a perfect score for accessibility, according to research by Age UK.

However, the charity says facilities offered to travellers with mobility issues at the ten busiest stations in 2020-21 were “very good”.

All other than Highbury & Islington had at least six of the nine measured ‘accessibility features’ an audio induction loop, stepfree access, National Key toilets, impaired-accessible booking office counter, wheelchairs, train ramp access, impaired-accessible ticket machines, impaired-access staff, and an accessible telephone. Three offered eight of the nine factors.

Only Birmingham New Street (which along with London’s Clapham Junction and Liverpool Street achieved the best overall score) had an induction loop.