Promedica24 recognised at prestigious Home Care Awards 2022

WOKINGHAM and Bracknell live-in care specialist, Promedica24, has received the distinguished High Commendation Award at this year’s Home Care Awards.

The ceremony, which took place earlier this monthl at Birmingham’s National Conference Centre, and is a celebration of excellence amongst UK organisations providing all forms of care at home services.

Promedica24 was recognised by the panel for their innovation and close links to the local community. In December, the company partnered with The Care Workers’ Charity to launch the inaugural Cards for Carers campaign, which shared messages of gratitude to care workers across the UK.

The organisation’s franchise partners, and care managers have also teamed-up with Alzheimer’s Society to become “Dementia Friends”, which aims to raise awareness and understanding of what it’s like living with dementia in communities around the country.

Additionally, in response to sector-wide staff shortages, Promedica24 implemented a new recruitment and retention strategy, which saw the organisation invest over £2 million into their workforce.

Action taken includes the development of new training courses in association with

The Skills Network, increasing pay by more than 30%, and introducing a new wellbeing and benefits programme for their employees. Coupled with its unique carer-patient matching system, Promedica24 continues to provide the benchmark for all live-in care providers.

For the past 18-years, Promedica24 has been delivering live-in home care to vulnerable adults as an alternative to residential care homes. Live-in care provides individuals with 24/7 care from a fully trained carer living in the individual’s own home, ensuring a person-specific plan while in a familiar environment.

Over the last year, Promedica24 and its team of expert carers have championed the live-in care sector, and despite the COVID-19 pandemic and sector-wide staff shortages, have continued to provide excellent care to their patients across the UK.

Paula Beaney, Quality Assurance Director at Promedica24, said: “This award is a testament to our fantastic team of carers, care managers, and franchise owners who have all gone above and beyond this past year and have ensured that everyone we have the pleasure of assisting has received the best care possible.

“Last year remained difficult for the sector, due to the ongoing pandemic and sector-wide recruitment issues. Nevertheless, our innovation and willingness to invest in our own people has meant that we have successfully met these challenges head-on, continued to provide excellent care, and positioned live-in care as a viable and attractive option to vulnerable adults and their families.”