NEVER PLACES YOU ON HOLD
RELEASED OUT NOW CREATOR GUSTAV MÖLLER DISTRIBUTOR SIGNATURE ENTERTAINMENT
This Sundance Award- winning Scandi- noir set in the offices of an alarm dispatcher follows a discredited employee who takes a call from a kidnapped woman. Asger Holm ( Jakob Cedergren) has been taken off his beat and placed in a call room but fails to follow procedure and decides to take matters into his own hands, with varying degrees of success.
Told entirely from the perspective of Holm as he sits at his desk, the viewer listens in as he liaises with emergency staff, the victim, her child, his superiors and his partner. The tense debut feature from Gustav Möller works extremely well in its confined space to place you in Holm’s position. It ramps up tension effectively with a convincing performance from Jakob Cedergren, a camera that relentlessly closes in on his anguished facial expressions, as well as emotionally engaging voice acting from the supporting cast.
Möller sets a brisk and frenzied pace, as Holm attempts to piece together who exactly he is trying to locate and why they have been taken. It’s a raceagainst- time film that drops hints, slowly reveals clues and never lets up in its depiction of the difficulties and stress of the job. It touches upon mental health issues in a surprising way while also striking a tone of isolated despair and panic.
Unlike previous Hollywood portrayals of the emergency dispatch room, like Brad Anderson’s The Call ( 2013), it keeps itself grounded with an involving story that rings true. It’s the kind of claustrophobic and contained crime thriller where you can almost feel the sweat dripping off its leading man as you live through his ordeal.
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