Hospitals cancel ops after computer crash
ACOMPUTER crash forced staff at four hospitals to cancel operations and appointments.
Staff at Royal Oldham Hospital, Fairfield General, North Manchester General and Rochdale Infirmary were also struggling to access patient records and test results.
The Pennine Acute Hospitals NHS Trust, which runs the sites, confirmed at the time engineers were trying to fix the problem, which began at around 4am on Thursday morning.
They stressed the crash had been caused by an internal hardware issue as opposed to an external cyber attack or hack.
A Trust spokesman said A&E and maternity services were not affected and that patients scheduled for outpatient clinics and elective operations should continue to attend unless they received a call from the trust to postpone.
Some patients due to attend for outpatient clinics or elective operations at the four hospitals on Thursday received cancellation calls.
It is unclear at the moment how many patients were affected by the hardware failure.
It’s understood medics switched to a ‘paper-based operation’ but were having difficulty accessing emails and some medical records.
The radiology and pathology departments were facing particular challenges, it was understood.
Some systems were still up and running while others were down.
The hardware failure followed a ‘few weeks’ of IT glitches which trust bosses say are unrelated to the problems which began on Thursday.
A medic called our sister paper the M.E.N to complain that IT system problems had been affecting patient histories, test results and data for ‘at least a week.’
But this has been denied by the Trust.
A spokesman for Pennine Acute Hospitals NHS Trust said on Thursday : “We are currently experiencing an IT hardware fault that is affecting access to some of our IT systems and email across our four hospitals at The Royal Oldham Hospital, Fairfield General Hospital in Bury, Rochdale Infirmary and North Manchester General Hospital.
“Our A&E and Maternity services are not affected.
“Patients who are due to attend hospital for an appointment today, including an elective operation should continue to attend their appointment unless they hear directly from the Trust.
“Patient safety is our main priority and we have tried and tested contingency plans in place at our hospitals and community services to ensure services remain safe and patients are not unduly affected.
“We are working closely with our commissioners, health and social care partners and GP practices as part of our contingency plans in every effort to limit the disruption to patients.”
He added: “We have IT engineers on site acting to resolve this fault as soon as possible.”
●●The four hospitals in Pennine Acute NHS Trust were all hit by the computer crash