CQC says care home has im­proved stan­dards

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● A RUN­CORN care home placed in spe­cial mea­sures and graded ‘in­ad­e­quate’ a year ago is cel­e­brat­ing af­ter in­spec­tors re­ported a turn­around in its per­for­mance.

St Luke’s on Palace­fields Av­enue was slated last year when the Care Qual­ity Com­mis­sion (CQC) dis­cov­ered sev­eral breaches of the Health And So­cial Care Act.

Af­ter a re­turn visit and in­spec­tion it has upped its rat­ing to ‘good’ in all ar­eas.

The home spe­cialises in Alzheimer’s and other forms of de­men­tia care, and has ac­com­mo­da­tion for 56 clients.

It is man­aged by Widnes-based Com­mu­nity In­te­grated Care (CIC).

When in­spec­tors vis­ited last year, the home’s reg­is­tered man­ager was on leave and sub­se­quently re­signed.

The man­ager has since been re­placed.

The CQC re­ported that the home was no longer in breach of care reg­u­la­tions and that clients and rel­a­tives had a ‘pos­i­tive at­ti­tude’ to­wards it, and ‘ac­knowl­edged im­prove­ments since the reg­is­tered man­ager had com­menced work­ing’.

Risks and medicines were man- aged prop­erly and ‘ peo­ple were treated with re­spect, con­sid­er­a­tion and kind­ness’.

The watch­dog added that res­i­dents had ‘a var­ied recre­ational and leisure ac­tiv­ity pro­gramme’.

A CIC spokesman said the St Luke’s team has worked ‘in­cred­i­bly hard’ to im­prove its per­for­mance, which has re­sulted in it leapfrog­ging the ‘re­quires im­prove­ment’ rat­ing up to ‘good’.

Caro­line Broughall, CIC re­gional man­ager, said: “The suc­cess of this re­port is a di­rect re­sult of every­body at St Luke’s ef­forts, hard work and ded­i­ca­tion.

“The staff have been an as­set to both our team and our or­gan­i­sa­tion.

“It’s been a pos­i­tive jour­ney and one that has made pos­i­tive work­ing re­la­tions with Hal­ton coun­cil.”

Mark Adams, CIC chief ex­ec­u­tive, said: “This great news paves the way for all of our ser­vices, with our new strate­gic di­rec­tion stat­ing the need for all of our care homes to be rated by the CQC as ‘good’ or ‘out­stand­ing’.

“With this fan­tas­tic dou­ble jump, it re­ally demon­strates that we truly can de­liver on our am­bi­tious strat­egy.” ●

A clas­sic line-up

St Luke’s per­for­mance has im­proved

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