Tail to tell as vets celebrates first year
A VETERINARY group in Runcorn is celebrating its first anniversary, treating its 2,500 pet last month.
Sandymoor Vets in Runcorn is part of North Star Vets, which has an innovative business model that gives head vets at each practice a stake in the business without having to buy into it.
Dr Becky Crossfield, from Sandymoor Vets, said: “We love being able to help so many pets and their owners, and have been blown away by the demand for our services here in Runcorn.
“The fact North Star Vets invested in a fabulous 360 degree virtual tour video of our practice, meant we hit the ground running and we have been supported every step of the way by the North Star Vets central team.
“I can honestly say it’s been the best experience, and it was important to me to work somewhere where my voice is heard, and that is the case here. The 190 excellent five-star reviews we’ve received are a testament to our dedication to our clients and their pets and we are proud of what we have achieved in such a short space of time.”
North Star Vets launched in 2021, with a new state-of-theart veterinary practice, called Burford Lane Vets, in Cheshire.
It then opened Westbrook Vets in Warrington and Sandymoor Vets in Runcorn, as part of major investment totalling over £2 million.
The group is now planning to open two more practices in the North West, as well as expanding one of the existing practices, totalling a further £2 million investment.
One of the founding directors and vet, Dr Richard Thomas, said: “Our shared equity, joint venture model has proved very popular with vets. With complete clinical freedom, our three practices already have their own very distinct cultures in the style of their practice principals and whenever they need support, the central North Star team are on hand.
“Our group currently employs seven vets, seven registered veterinary nurses and 10 client care team members, plus our central support team of three finance and human resources professionals.
“It’s a great team and such a refreshing model for the veterinary industry and we are so impressed with the team in Runcorn who have become an essential part of the local community.”