Hard-working Ruth praised by company
A sales advisor from Drumsagard has been held up as an example to the rest of her company.
Ruth Hart, who works at Persimmon’s Homes West Scotland, has received praise from customers she’s helped make the biggest decision of their lives.
In her 13 years in the industry, Ruth has successfully sold more than 1000 homes on various sites across the region with 60 per cent of the homes on her latest development selling in the first few months of the site opening.
According to Persimmon, comments, feedback forms and letters from customers flood into their office telling them how impressed they have been with the service they have received from Ruth.
One message included a special note from customers Steven and Cheryl and their two children Katie, 11, and son Rhys, aged 7, who simply said: “You’re the best!” and thanking Ruth for making their dream home possible.
Sales and marketing director at Persimmon Homes West Scotland, Ingrid Gahagan, said: “Ruth is an excellent sales advisor who instantly develops a good rapport with her customers.
“She is extremely hard-working, loyal, enthusiastic and an excellent ambassador for our brand.”
Ruth herself said: “I find helping people through what can be a life-changing event when buying a beautiful new home is very satisfying, and to hear such kind words from my customers makes me very proud.
“It is extremely important to me that I offer the kind of service that I would like to receive myself. Constant communication, support, patience, advice and sometimes just a smile helps to make the house buying journey a smooth one.
“My current site, Glenmill, off Waukglen Road, sells itself really, the beautiful location and range of house designs seem to appeal to the local market and I take pride in showing customers around our showhome.
“We have a great team working here at Glenmill and I can honestly say that the overall build and finish produced by our site manager Gordon Reid is excellent – the customers often comment that he runs a tight ship and provides an outstanding service both during and after they have moved into their new home.
“I just like talking to people. I really enjoy meeting them at the start when they fall in love with a house, following through the whole process and seeing them move into their new home.”