‘Privileged’ to help young people for the last 15 years
.. that’s volunteer Lorna Wilson
where I spoke to a young person who had overdosed on Paracetamol. She needed and wanted urgent medical attention.
“I ensured she stayed on the line with me and gave her support until the paramedics got to the young person.
“When there are emergency situations like that we also get support from our supervisor.
“It’s important to always stay calm and reassure these young people that we are here for them.”
Jayne Laidlaw, Childline service manager in Glasgow, said: “Our volunteers in Glasgow are incredibly proud to work for Childline and make a huge difference to young people’s lives.
“But we need more help to meet the demand from other young people who need our support, both online and over the phone.
“We are looking for good listeners, that’s obviously very important, and we are looking for people who really care about young people and want to be there for them and make a positive difference in their lives.”
In the last year alone (2016-17), the Childline base in Glasgow delivered 38,402 sessions with children across the UK about issues like mental health, bullying, neglect, abuse and family relationships.
To find out more about volunteering for Childline, visit the NSPCC’s website at: www.nspcc.org.uk
Childline is available 24/7 on 0800 1111 or online at www.childline.org.uk
We are privileged that these young people trust us to talk about what’s going on in their lives