Back to basics, M&S

I HAVE to give my wholehearted support to Muriel Conway (Mail). The directors of M&S should be on their knees thanking their former fashion expert for her valuable opinion.

Gone are the days when the problem was too much choice. Bring back the made-in-the-UK label and the quality that went with it and M&S might reign again.

If M&S executives Marc Bolland and robert Swannell think ‘customers are coming back in considerable numbers’ they should have been in the large store my daughter and I were in last week. We left empty-handed.

Name and address supplied.