YOU HAVE YOUR SAY

EVERY week, Money Mail receives hundreds of your letters and emails about our stories. Here are some of the best from our recent story about cheap deals at online auction house John Pye:

LIVE auctions are fun to watch — just bidders getting sucked into paying a lot for something faulty.

J. M., Milton Keynes.

WHY would anyone buy a dust-mite-ridden, second-hand Dyson for £60? The auction company could at least employ someone to clean them out.

H. M., London.

THE trouble with people these days is that they don’t have skills like soldering or know how to do basic repairs. They are too busy playing computer games and think paying someone else to do it is the norm.

B. C., London.

I HAVE bought from this company many times — for my personal use and also for items to sell in my shop. It is a bit of a lottery. You can get some fantastic deals but can also end up with really expensive junk you can’t use or sell.

The phones, t ablets and computers always go for too much. The furniture is usually a good deal, but clothes are the best.

I bought some coats for my children for next to nothing and they were new. This is not the place to go if you want a hassle-free experience. Be prepared to repair items, or lose money on them.

J. C., London.

WHILE people may be able to afford to purchase items this way, the old adage ‘Pay cheap, pay twice’ does spring to mind.

A. S., Barnsley.

RETAILERS are struggling enough as it is. Auction houses should be banned if they are selling untested and unguaranteed items.

Unscrupulous landlords could fit flats with items that break down or are not safe, then blame the tenant for damaging them and demand compensation or eviction.

If I were a tenant taking on a fully furnished flat I’d demand to know the origin of all significant electricals and white goods before signing the contract.

D. N., London.

WHY would you want to buy an item someone’s returned? After all, they returned it for a reason. A toaster with crumbs in? No, thanks.

T. P., via email

THE reason these types of places get bad reviews is not down to the place itself. Auction houses are clear and warn people what they are selling and to look properly.

It’s instead down to people spending without listening or truly looking at what they are buying. They blame the place when it’s not what they were expecting.

A. B., Lancashire.