STRAIGHT TO THE POINT

I HAVE old American Express travellers’ cheques which I want to convert back into money. Where can I do this? AmerICAn express has a tool on its website that lists the places you can exchange travellers’ cheques. Visit aetclocator.com and type in your postcode or call 0800 587 6023, or try your local Post office. I WAS locked out of my iPhone due to a fault and couldn’t remember my Apple ID. Apple said I had to wait for three days for an account recovery to take place. But, when I logged in online three days later, the wait had changed to 11 days. Why? APPle says for your security, recovery might take several days, depending on the verification information you can provide. The three-day warning was the length of time it took to initiate the recovery process. Then the system was able to determine the actual length of the account recovery. In your case, this was 11 days. A RECENT Money Mail article mentioned two websites you can use to check a vehicle’s MOT and sales history, and another site to check which bank a sort code and account number belong to. What are the web addresses? You can check a vehicle’s moT details at cazana.com/uk or carnapper.co.uk. If you do not use the internet, call the AA, which charges £14.99, on 0800 316 3564. To find out where bank branches are based, try

never pay for a vehicle with a bank transfer until you have inspected it. sort codes.co.uk. I TRIED to cash in £1,950 of my Premium Bonds last week, but I couldn’t remember my password. Instead, the person at National Savings & Investments (NS&I) asked me a security question about a store card I took out ten years ago — how am I meant to remember that? Now I can’t get access to my money. Please help. nS&I SAYS it has contacted you and asked you further security questions, which you answered correctly.

It is now processing your request and says your money should be with you soon.