Is M&S still serving its core customers?

HEAR, hear Di Thomas (Letters), I agree with you that there is a fortune waiting to be made if M&S would consider making clothes like we used to be able to buy in its stores: good fit, quality fabrics and classic styles. M&S should forget younger consumers (who don’t shop there anyway) and turn profits around by giving us oldies something to buy. Yes, we do have money to spend — we just need tempting! BARBARA MOORE, Loughborough, Leics. I WAS glad to read that other people like me are fed up with seeing fashion fads for the young — which invariably end up on the sales racks — when it’s those of us over a certain age who have shopped at M&S for many years who have to hunt down the few items that are wearable. Please, please, M&S, listen to your core customers. We want fashionable clothes that are not fuddy-duddy, but certainly not the teenage trend of the day.

ANN CLARK, Epsom, Surrey. I WAS disappointed to read that M&S is struggling to sell enough. I don’t know what women would like from the High Street store, but from a man’s point of view, it sells a good range of affordable, wellmade clothes. I don’t mean just undies and socks. I recently bought some jeans there at £15 which were just as good as well-known brands. As for shirts, M&S has everything from casual to formal. On top of that, the food hall is topnotch and not unreasonably priced. As with the rest of the High Street, use it or lose it. SIMON CAMPBELL, Glasgow.