STRAIGHT TO THE POINT

I AM a builder working for myself, but all jobs are frozen due to the virus. I am eligible for a government grant, but it won’t cover all my bills. Am I allowed to get a temporary delivery job, or will I lose my self-employment grant?

C. M., by email.

IF You are self-employed and find parttime work with a different employer, it shouldn’t affect your grant. If, however, you tried to start your own delivery service you could lose it. MY TARIFF with EDF Energy is due to expire in April, so I called to see what deals it was offering.

I received a long explanation about how it is protecting staff and vulnerable customers, but this did not answer my question. I am 91 and do not want to end up on a more expensive tariff.

J. Q., Tunbridge Wells.

AFTer contacting eDF energy on your behalf it has now promised to return your call to talk you through the new deals available. THOMAS Cook discontinued its prepaid Euro Cash Passport debit card this month.

Mine expired last July with ¤135 still on it and a new card could not be issued. I have provided Mastercard with my bank details but it has still not refunded the outstanding amount.

A. J., Sutton.

MASTerCArD has now returned your balance and has also sent you a £100 cheque as a goodwill gesture to apologise for the delay. I HAVE underlying health conditions and am almost 70, so cannot make the 30-mile round trip to my nearest M&S, yet it refuses to extend the expiry date of my £46.62 credit note.

R. O., by email.

M&S has apologised and issued your credit note as a gift card so you can use it online any time in the next two years.