Expat was forced to fight for £6k refund

GLENIS MADDEN, 72, first phoned the DWP to query the size of her £66.24-a-week pension in November.

And after a long wait, she was assured it was correct in February.

Yet the former accountancy administrator, who retired to Spain with husband Michael, 67, has now received close to £6,000 after the department took another look. The mother-of-two, who lived in Cheshire before moving to the Costa Blanca nine years ago, says: ‘I was absolutely furious. I couldn’t believe that a government department could have lied to me and kept me waiting.’

She adds: ‘I am very shocked that there could be so many people in the same situation.’