STRAIGHT TO THE POINT

I AM 80 and pay for a package deal with Virgin Media which includes broadband, a landline and a wide range of TV channels. When the BBC scraps free TV licences for over-70s, will I have to pay for one of those as well?

D.T., email IF You watch or record live television on any channel, either through your Tv or website, then you must have a licence. You also need one to watch shows on BBC iPlayer. From august, you will only be entitled to a free tV licence if you claim pension credit. I ASKED NS&I to settle my late mother’s premium bonds and Isa account six weeks ago but have still not received the money.

A. B., Pedmore, West Midlands. Ns&i says it received your claim on april 1 and replied on May 15, asking you to send a Grant of Probate, which it has not yet received. it says it can only make the payment once you have sent this. My flight was cancelled and I had to fork out £1,784 for another to Mumbai at short notice on top of the £858 I had already paid. I think Expedia should pay me compensation for the stress caused.

D. O., by email.

EXPEDIA refunded the cost of the original ticket as it was unable to find you an alternative direct flight. it has suggested contacting the airline you had booked with originally to see if it will consider any out of pocket expenses. ON MARCH 13, I tried to withdraw £200 at my local Sainsbury’s ATM. But while I was putting my card away, the cash was sucked back into the machine. I reported it to my bank, Barclays, but the money has still not been returned.

B. S., Conwy.

BARCLAYS told you that if the money did not appear in your account after 24 hours it would investigate, which can take 12 working days.

it did this and the money has now been repaid. Barclays has also given you £50 for the inconvenience.