Just hold on

ONE of the worst things when phoning firms is hold music consisting of just six notes endlessly repeated. are they trying to make us hang up?

i contacted octopus energy and spent a pleasant time singing along to the 1960s music it played.

i commented on this when my call was answered and was told that if i rang again i could choose what i would like to listen to, which i have done.

Mrs BARBARA HOPKINS, Lowestoft, Suffolk.