Scottish Daily Mail

Park at your own peril!

Parking tickets are a constant headache but with new rules arriving next year, there’s hope on the horizon

- RAY MASSEY MOTORING EDITOR

Think Big Brother is watching you — and your car? You’re dead right. Especially when you’re receiving one of the estimated 8 million parking tickets issued each year to Britain’s motorists.

Should you want to see the full extent of the digital onslaught, head next week to Birmingham’s national Exhibition Centre — the NEC — and visit the annual Parkex exhibition (June 14 to 16, parkex.net). it’s a real eye-opener.

Parkex is the booming parking industry’s annual jamboree showcasing the latest high-tech equipment to sell to private parking firms — and councils.

Many councils themselves contract private firms to do their parking control and enforcemen­t for them.

it is organised by the British Parking Associatio­n (britishpar­king.co.uk) and runs in tandem with the Traffex exhibition (traffex.com) looking at wider road transport management issues.

But serious concerns are being voiced by motoring organisati­ons, consumer groups, MPs and ministers, that Britain’s 35 million motorists are being fleeced by a Wild West of ‘cowboy firms’.

RULES AND REGULATION­S

LEGALLY, if a local authority issues a parking ticket it is called a Penalty Charge notice or ‘PCn’ and is a fine.

But tickets for parking on private land are different.

They are often called Parking Charge notices and made to look like official PCns, even using the same initials.

As consumer champion Scott Dixon explains: ‘A private parking company cannot fine you. They can only issue invoices — often disguised as a fine — for an alleged breach of contract for parking on private land.’

Last week, the Daily Mail revealed how attempts by the government to crack down on excessive parking fines are being torpedoed by lawyers acting for greedy parking firms.

The government is preparing to launch a new Private Parking Code of Practice — set to come into force by the end of 2023.

But several major parking firms launched cases against the new code and blocked two key policy measures. The first of these policies was to slash — from £100 to £50 — the maximum amount for a Penalty Charge notice. Parking firms want to raise the cap to £120. They argued that a reduction to £50 would lead more drivers to flout rules because a ticket, if paid at the half-price rate within 14 days, would in many cases be cheaper than paying for parking.

Secondly, a plan to ban debt-collectors from hounding drivers who feel they have been treated unfairly and do not pay within a time limit has also been scuppered.

however, other measures survive, including:

■ A COMPULSORY ten-minute grace period after tickets expire.

■ A SIMPLER and fairer independen­t appeals system to give more drivers the benefit of the doubt in cases of honest mistakes or mitigating circumstan­ces.

■ ROGUE operators who fail to follow the code could be banned from accessing DVLA data, principall­y drivers’ home addresses.

SLAP ON THE WRIST

MiniSTErS estimate more than 22,000 parking tickets are issued each day — about 8 million a year. The British Parking Associ

ation’s 2020 census shows its members issued more than 4 million PCNs.

Of these, 84.3 per cent were imposed via automatic number plate recognitio­n (ANPR).

More than eight out of ten motorists issued with a PCN simply paid up early — to benefit from the ‘discounted’ rate — rather than risk paying double after a lost appeal.

But more than one in five brave souls did appeal to the parking operator — and of these, more than half (51.7 per cent) were successful.

Campaigner­s also complain that pay-and-display cash machines are being ripped out by councils and parking operators and replaced with cashless apps which discrimina­tes against millions of older or less techsavvy motorists who unwittingl­y fall foul of the small print in inflexible systems.

And lack of phone signal won’t save you from a parking fine.

Electric cars have also been targeted — following cases where motorists charging their cars in designated spaces have been hit with parking fines for failing to buy a ticket when the ‘free’ period has expired.

The AA cited other parking issues:

■ HOTSPOTS — areas of confusion where firms know drivers will be caught out.

■ POOR signage — particular­ly at night, plus complicate­d and cashless ticket machines cause confusion and difficulti­es.

■ PAY by phone areas — where the technology fails, but drivers think they have paid.

■ ‘FREE parking’ — where you still have to get a ticket and display it in your windscreen, catching a lot of drivers out.

CUT AND THRUST

THE Department for Levelling Up, Housing and Communitie­s, which launched the consultati­on for the new Private Parking Code of Practice, said: ‘Private firms issue roughly 22,000 parking tickets every day, often adopting a system of misleading and confusing signage, aggressive debt collection and unreasonab­le fees.’

Sir Greg Knight MP, who took the Parking (Code of Practice) Act through Parliament, said ‘unscrupulo­us rogues’ had undermined the parking sector with bad practice. He said: ‘Action is needed because many dodgy operators are still engaging in unacceptab­le practices while using a threatenin­g and intimidati­ng process to fleece motorists.’ The British Parking Associatio­n, with more than 750 members and its own Code of Conduct, defends the industry. Having set up the claims system Parking On Private Land Appeals — or Popla — it highlights consumer research which ‘shows that the public is more concerned with the parking behaviour of other motorists than of parking operators’. It adds: ‘They want to see that the minority of motorists who do not follow the rules and show no regard for others are dealt with effectivel­y, while recognisin­g instances where people make a genuine mistake are shown leniency.’ Meanwhile, seminars at Parkex include: ‘How parking and road user charging might be used as a lever’ (to manage congestion); ‘Effective ANPR manufactur­e for efficient data capture and analysis in the traffic, parking and security sector’; and a review of ‘effective enforcemen­t technology’. There’s also one on ‘electric vehicle charging revenue (£) made easy’ looking at how parking firms may ‘increase their revenue from the growing market of EV drivers’. Just the ticket to raise even more cash from beleaguere­d motorists.

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