A TOUCH OF CLASS
Hamilton & Inches has stood the test of time, with 155 years of passion, creativity, artistry, and dedication to craftsmanship, continuing to be Edinburgh’s premiere destination for fine jewellery, luxury watches and hand-crafted silver.
Dedicated to enhancing the customer experience, Hamilton & Inches recently embarked on an incredible transformation, with elegant upgrades taking place across its showroom, workshops, and service department, creating a space that celebrates heritage whilst innovating with contemporary design.
The new, beautifully curated lifestyle area situated within the showroom beside the 19th-century Adam fireplace now offers clients a space where they can drop in to shop, and stay for a cup of coffee, or a glass of champagne.
Hamilton & Inches has incorporated residential elements into a retail environment to achieve an inviting and comfortable atmosphere. Hamilton & Inches has maintained its own on-site workshops since its inception and is home to a team of highly skilled craftspeople, including master polishers, goldsmiths, silversmiths and engravers; all of whom have honed their craft through the knowledge and skills passed down from previous generations. It also houses exclusive facilities for some of the world’s finest watch and jewellery collections, including a state-of-the-art Rolex accredited workshop, with a significant Rolex and Patek Philippe presence across the showroom.
Founded by Robert Kirk Inches and his uncle James Hamilton in 1866, Hamilton & Inches was first granted a Royal Warrant more than 120 years ago. Delivering an authentic and bespoke service, alongside a contemporary and luxurious offering, the specialist team at Hamilton & Inches provides clients with an unforgettable experience. Victoria Houghton, the firm’s CEO, explains: ‘The customer experience has been at the forefront of this project since its inception, and we have incorporated residential elements into a retail environment to achieve an inviting and comfortable atmosphere, where the magic – a truly memorable luxury experience – happens.’
Not only has the showroom been transformed, the workshops, service department and o¢ces have also been fully refurbished.
‘Hamilton & Inches has stood the test of time, with 155 years of passion, artistry and dedication to craftsmanship,’ says Houghton.
‘As a dynamic, independent business, this renovation project has had our future at its core and ensures we preserve our heritage. 2021 marks an exciting new chapter for us. Our upgraded workshop facilities will ensure that the traditional skills of our craftspeople flourish for the next 155 years and beyond, while the showroom restoration means we can continue to provide our customers with an unrivalled service in a spectacular setting. We have been delighted to welcome our customers back and very much look forward to what the future holds for us.’