APP AIMS TO BOOST AFTER-SALES SERVICE
British diesel outboard specialist, Cox Powertrain, has announced a new generation of mobile boating technology with the launch of an engine management application.
Coxswain app is the first of its kind in the marine industry and has been developed as part of the company’s drive to deliver unrivalled aftersales service for its customers.
This mobile app provides a tailored experience for every
Cox customer, detailing images of their specific powered vessel, along with information relating to each outboard, such as warranty, service records, serial numbers, and maintenance information – all managed in real-time.
Being exceptionally user-friendly and easy to navigate, the app is designed to ensure customers get help when they need it. You can request support via the app, indicating your preferred dealer, and will receive a response within 30 minutes. Push notifications are sent through the app to keep customers updated on progress. The app’s extensive knowledge base allows self-help for smaller, less technical issues too. Free to download for Cox customers, it is available on desktop, smartphone, and tablet devices.
■ For more info, visit: coxmarine.com