Selling Travel

I have trod the line between nonchalant and reassuring

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BREXIT. By the time these words appear in print, we may still be European with a delayed deadline, out with an agreement that no-one has read, let alone understood, or out with a bump due to a hard landing.

I wonder which it will be?

Life will carry on whatever the situation, but selling travel really has been a challenge for me over the past three months as the 'deadline' has approached, because my main focus is on European River cruises.

Most clients have asked me the inevitable question: “How will this affect us?”

As a commission-only agent, my income depends on making sales – and that in turn depends on my ability to give clients the confidence to book.

I have trod the fine line between being nonchalant and reassuring – "no worries... nothing will really change" – and being totally honest – "I haven’t a clue and frankly any government who can give a freight contract to a firm with no ships cannot really be trusted when they say the planes will keep flying!"

No-one seems clear about how those with passports with more than 10 years' validity will fare entering European countries – I have already experience­d long queues to enter Germany, with UK passengers last into the deserted baggage hall to see their cases making their lonely way around the carousel.

As for my own coping mechanism, well as you read this, I will have returned from a relaxing few days exploring old haunts in Majorca. Back just in time for March 29! THE HOMEWORKER

James Hill Go Cruise, Cruise specialist, Worcesters­hire

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