“Get clients thinking about a postvaccination holiday”

At a time when people can’t travel, we must invest in ourselves and our agencies. The latest restrictions present a good excuse to ring your customers to see how they are and how they are coping.

I will be encouraging customers to get the vaccine to promote safer travel and also get them thinking about a postvaccination holiday. It’s a great way to turn a negative into a positive and will be crucial in getting the travel industry up and running again. I can’t wait to have mine, even though I hate needles!

For those that are still working from home, I would recommend signing up for the daily ABTA Destination Operational Bulletins which provide updates on the ever-changing travel guidelines.

I think consumers will be very wary about who they book with once they decide to travel again. I have seen articles advising readers against using online travel agents such as eDreams, Opodo and eSky who are not held to ABTA’s code of conduct and have been charging twice the price for flights. This is good news for us reputable agents as people will do their research and book based on our protection policies.