As someone who is generally quick to criticise poor service, I feel it’s only right to commend good service, too. I recently applied for the grant of an FAC from Cleveland Police and was quite taken aback when, after all due processes/checks were carried out, my new FAC arrived through the letterbox, accompanied by my coterminous SGC, just 19 days after posting my application. I would like to offer my sincerest thanks to Cleveland Police Firearms Licensing Unit for this excellent service and to hold it up as an example to other police forces.
Christian Stüssi, via email
It’s good to hear some police authorities are doing a good job.