Heathrow and Staines: Now Vauxhall celebrates award win for excellent customer service
MOTABILITY customers in Heathrow and Staines can be sure of receiving awardwinning customer service when they visit local dealer.
Now Vauxhall has won a regional award for its work with the Motability car scheme.
The accolade is part of a programme of awards, launched last year by Motability Operations, to recognise and reward outstanding customer service provided by local Motability dealerships.
The Dealer Awards programme is designed to reward best practice and ensure all Motability customers receive exemplary customer service across the Motability scheme’s national dealer network.
The awards are judged on how a dealer delivers the scheme to customers, which is assessed by customer feedback and reviews of their performance.
All winners of the quarterly awards are automatically entered in the national, annual awards, which are announced at the beginning of the following year.
Peter Wilson, general manager – dealer relations at Motability Operations, said: “The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience.
“After all, they are often the first point of contact for ourcustomers.
“It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability scheme and highlight those who are setting a great example of how to do it well, like Now Vauxhall. Many congratulations to them on their award.”
Celebrating their Motability Dealer Award win, Matthew Worsley, brand manager from Now Vauxhall said: “All of us at Now Heathrow are incredibly proud to win this Motability Dealer Award and are pleased to be recognised for our dedication to working in partnership with the scheme, which is renowned for its high standards.
“A special mention must go to Harry Harris, our Motabilty specialist, who prides himself on customer care and service, as do all of the retail team hear at Now.
“Harry was delighted to be presented the award by Steven Murr.
“We look forward to continuing our award-winning approach to business and customer service and to welcoming many more Motability customers through our doors in 2016.”
Anyone who receives the higher rate mobility component of the Disability Living Allowance, the enhanced rate of the mobility component of Personal Independence Payment, the War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability scheme.
Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.
For more information about the Motability scheme and the range of Vauxhall’s available from nil advance payment, please call 01784 778331 or visit us at Now Vauxhall Heathrow. You will find us situated at the roundabout in Staines Road, TW14 8RY, or online at nowvauxhall.co.uk. and see us soon. www. Come
A very happy Harry Harris (right) and brand manager Matthew Worsley (left) are presented with the Motabilty Award by Steven Murr from Motability.