‘Sys­tem kept un­der re­view’

Stirling Observer - - FRONT PAGE -

Aber­foyle and Buch­lyvie prac­tice man­ager John McL eod said their ap­point­ments sys­tem was kept un­der re­view.

In re­sponse to the com­plaints, he told the Ob­server: “Our ac­cess to ap­point­ments has in­creased, with us of­fer­ing a pro­por­tion of our ap­point­ments book­able on the day and book­able in ad­vance.

“We con­tin­u­ally mon­i­tor them to strike the right bal­ance.

“Pa­tients may find it dif­fi­cult to book ap­point­ments if they are re­quest­ing a spe­cific GP on a spe­cific date or time but I am sure this will be the case in most prac­tices.”

An NHS Forth Val­ley spokesper­son added: “The Aber­foyle and Buch­lyvie prac­tice is also car­ry­ing out work to re­view de­mand and ca­pac­ity across both lo­ca­tions and plan to give an up­date on this work at the (De­cem­ber 6) meet­ing.”

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