MP wants RBS branch views

Stirling Observer - - DEAN LOCKHART -

Dear Edi­tor

I have re­ceived a num­ber of com­ments from con­stituents who have used the new RBS branch in the This­tles cen­tre.

These re­late to the new pro­ce­dures in place for mak­ing day-to-day bank­ing trans­ac­tions and the amount of time peo­ple are hav­ing to queue to use the au­to­mated sys­tems.

Af­ter the re­cent con­tro­ver­sial clo­sure of branches in other parts of Stir­ling, we were promised that this new branch would be very ef­fi­cient as it is now the only one avail­able to cus­tomers from across a wide area.

I would like to hear what cus­tomers views are on the ser­vice they are re­ceiv­ing.

Stephen Kerr MP for Stir­ling

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