Cablaunches Universalcredit adviceservice

A new Help to Claim service for Universal Credit claimants has been launched by Stirling District Citizens’ Advice Bureau.

It will provide assistance to enable claimants to get their first payment on time and in total.

Stirling District Citizens Advice Bureau Ltd chief executive officer Craig Anderson said this week: “Universal Credit is now rolled out across the country and we know people have been struggling with the system.

“We’re now offering a new Help to Claim service that will help people complete their application so they can get paid on time and in full.

“Our adviser is here to offer impartial advice and support to anyone who may need help with the process.”

Universal Credit combines six benefits into one, including Jobseekers Allowance and Working Tax Credits.

It is the key earnings replacement benefit across the UK and people on Jobseekers Allowance and Working Tax Credits are being transferred over to it.

Stirling District Citizens Advice Bureau Ltd offers independent, impartial advice to people in Stirling and Benefits is the top issue for which people come for help.

The charity has already helped thousands of people in Stirling district with problems relating to Universal Credit.

Citizens advice bureaux in Scotland have given 100,000 pieces of advice on Universal Credit since roll out began and many of these issues are with the initial claiming process.

The Help to Claim service is funded across the UK by the Department of Work and Pensions,

To access the Help to Claim service contact Stirling District Citizens Advice Bureau on 01786 470239 or website www.stirlingcab.org.uk