Inspectors rate care service as ‘excellent’
A care service which ploughs all its profits back into Strathcarron Hospice has been given the optimum rating by inspectors.
Creative Homecare has been awarded the highest grade, ‘Grade 6’, ‘Excellent’ rating by the Care Inspectorate.
The local care at home provider has moved up a grade from ‘5’ to ‘6’, since its previous Inspection Report in November 2021.
The social enterprise not only supports vulnerable people to live independently in their own homes across Stirling, North Lanarkshire and Falkirk areas; every penny made from the service is reinvested into Strathcarron Hospice, helping to fund the £14,632 daily cost of specialist end of life care and services the local hospice charity provides to individuals and their families across its communities.
Irene Mckie, CEO of Strathcarron Hospice and Creative Homecare: “We aim to provide the same standard of care that we would expect for our own families. We value each person’s unique qualities and see them as an individual, not as a list of care needs. We work alongside families and individuals to tailor our services to help customers remain in their own homes and stay in control of their own care for as long as they are able.”
The Care Inspectorate report said: “People told us that the service made an outstanding difference to their lives and family relationships.
“Creative Homecare’s friendly and reliable team delivers bespoke support to customers who perhaps need help around the house and with personal care tasks they’re finding more difficult to do themselves. Their care is tailored to their individual needs and staff are all fully trained and supported by the management team.
“The Homecare Support Worker plays a vital role in supporting customers live independent lives. Losing your independence and reaching the stage where you need assistance with personal care is a challenging time. However, the professional, respectful and helpful nature of Creative Homecare carers will help make this transition easier.”
Irene added: “Creative Homecare was set up as a Social Enterprise to provide vital income to support the future of Strathcarron Hospice. The excellence of free specialist care valued at Strathcarron is mirrored in Creative Homecare’s paid for at home care services.
“You don’t have to be connected with Strathcarron and its services at all; instead, in choosing Creative Homecare, you are helping do your bit to fundraise for a vital local service. “We’re delighted to have been awarded the highest grading by the Care Inspectorate, our service and teams improving year on year. The positive feedback from our wonderful customers on the quality of care received is testament to our excellent team of care professionals”.
Although there is limited availability in At Home Care Packages, for an informal chat with the Creative Homecare team or to discuss care call 01324 827394 or email: administrator@creativehomecare.co.uk.