Stirling Observer

Award for cafe

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Owners of an iconic roadside cafe hope its latest award - for how it treats its employees - will encourage more people into the staff-starved industry nationwide.

Scotland’s iconic roadside cafe The Real Food Café in Tyndrum has received a top 30 listing in The Best Places to Work in Hospitalit­y’ awards, run by The Caterer magazine.

Companies are recommende­d by their employees who answer four‘killer questions’and share what’s important to them at work and rate well their employer is delivering on that goal.

The business received an exceptiona­l score of 92 per cent in response to those questions.

Read Food Cafe owner Sarah Heward said:“the Real Food Café has won some very prestigiou­s awards for our food, customer service and overall business, all of which we are proud of.

“For almost 20 years, we have been driven not only by our mission to serve customers great food of the highest standard, but our vision of becoming one of the best employer brands in Scotland.

“We have worked hard to build our reputation by taking care of our team, suppliers and focussing on authentici­ty; being kind, working hard and building a strong culture of warmth, friendline­ss and inclusivit­y.

“This award is solely focused on our team and the leadership of that team and this win is for my husband Alan Mccolm who leads the people side of the business and his management team headed up by Charles Mair our operations director.

“I am bursting with pride that our team have validated his strategy and the consistent and sometimes challengin­g work he has led over the past decade to reach this point.

“Sadly, hospitalit­y generally has a poor reputation as an employer which is a significan­t disadvanta­ge to the sector particular­ly in a very tight labour market.

“Initiative­s like this from The Caterer are great because they help highlight that there are some companies doing exceptiona­l work and which are great places to work in our wonderful industry.”

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