Gym deal isn’t working out

I am having trouble cancelling a gym membership which I took out five years ago. I can’t find my paperwork but, as far as I am concerned, it was a rolling contract which could be cancelled any time. The gym claim they are due six months’ notice as I agreed to a new contract. What can I do? Ask them to produce a copy of your original signed agreement and of the amended version they claim they sent out. I doubt they will be able to do this but, if they do and it carries your signature, at least you will know where you stand.

She is adamant the A5 has an inherent design fault leading to it using too much oil and damaging the engine.

But Audi insist it doesn’t and refuse to pay for repairs.

Zoe, 24, said: “I am furious. The car cost £23,000 and I am paying it back on finance over five years. It has been off the road for weeks and I am forking out for hire cars and taxis to work.”

The fashion graduate bought the 2013-registered A5 from an independent garage in February last year and it wasn’t long before she had problems.

Zoe, of Balornock, Glasgow, said: “The oil light kept coming on telling me to top up the sump so I contacted the main Audi dealer in Glasgow.

“It has been in and out of the dealer for six months under warranty with the same fault.

“Each time they do an oil consumption test, they tell me it has passed. Then, once I leave the garage, the light comes on again.”

She took it back last month and it passed another oil consumption test. But by the time she’d driven just a few miles along the M8, the light came on again.

Zoe, a trainee shop manager,