Sunday Mail (UK)

Express delivery? Blooming ridiculous

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“The next thing I knew someone was trying to grab my bag. I held on to it and put up a fight but he smashed me on the side of the head and made off.”

The police were called and Liz went to hospital. She said: “I was foaming at the mouth and very agitated. It was so scary.

“We never found out what the drug was but my mouth and lips were burned and I couldn’t eat. I also lost teeth.”

She got home three days later after forking out for new flights Annette Muir is blooming mad after a gardening firm failed to deliver plants she ordered.

She has tr ied contact ing Gardening Express but a recorded message says there’s a fault on their phone line.

They haven’t replied to emails either and there are complaints on the internet about the Essex-based company.

Annet te , 64, of Carstai rs

She said: “At every stage they told me they were proceeding with the refund of my expenses.”

Then, last week, they dealt the devastatin­g blow. She said: “I Junction, Lanarkshir­e, said: “I am angry at being treated like this.”

She ordered camellia bushes, carnations and other shrubs, paying £ 52 by debit card online on June 3.

“Delivery was to be three to f ive days or up to 15 at busy periods. So I waited 24 and decided to contact them, which proved impossible.”

That’s when she alerted me. She said: “It seems people have been getting the same automated message since January. Please help.”

Gardening Express did not respond.

But the good news is that Annette’s bank, RBS, are now investigat­ing on her behalf.

 ??  ?? ANGRY Holidaymak­er Liz
ANGRY Holidaymak­er Liz
 ??  ?? FED UP Annette
FED UP Annette
 ??  ??

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