I cook up a storm
vehicle costing £175 a month for five years. He contacted Tesco as he felt sure they would cover the repairs. He added: “It was a clear-cut case. It was only fair that they paid.
“The bill was going through the roof as the diesel injectors, filter and particulate filter were damaged and had to be replaced.
“But Tesco were just not interested. They kept telling me they were confident there were no issues at their Musselburgh site.”
Andrew offered Tesco the drained fuel for testing but they refused to accept it.
He said: “They claimed they wouldn’t test any fuel that has left their site.
“They cannot be allowed to get away with this. I ’ m left with a huge bil l for something which is not my fault.”
I got on to Tesco. They said: “We have been unable to identi f y a fault relating to the fuel. Despite a busy day’s trading at the store , no other complaints were raised about our fuel on this day.”
It’s about time Tesco tested Andrew’s sample of the diesel. Edward McGarvey paid £7000 for a new kitchen but two months later it still wasn’t finished.
Wren Kitchens had failed to return to box in a central heating boiler despite repeated requests.
I got on the case and they quickly promised to sort things for Edward, of Hamilton.