OAP’s fury over energy firm offer

daughter and son-in-law to take up her case with Superseal.

But she said: “They arranged a meeting but got nowhere.

“In the meantime, I was told by heating engineers servicing the boiler that the box is pretty much useless in my house.”

It’s not the first time the f i rm, who are now in l iquidat ion, have come across my radar.

Trading Standards are on the case af ter receiv ing complaints.

Liquidators MLM Solutions said: “The company ceased t r a d i n g be for e ou r appointment.

“There were no assets and, therefore, there will be no dividend to any of the creditors.”

But the good news is that Hitachi Capital are keen to help Annie.

They sa i d : “We a re happy to send out one of the thi rd- par ty remedial companies we use to assess the product installed, test if it is working effectively and get an inspection report done at no cost to Mrs Johnstone.

“We’ll then review the report and see if there is anything else we can do.” mistake too when I challenged them.”

I got on the case and ScottishPower sorted things out.

They said: “We had billed Mr Fitzpatrick on a one-rate meter and had not charged him for day rate units.

“The account has been updated showing the correct credit of £58 along with a £75 goodwill gesture.”