I rev up to sort out re­fund from cat­a­logue firm

Sunday Mail (UK) - - The Judge -

James Oliver was on the road to nowhere when a cat­a­logue firm signed him up to a mo­tor­ing club.

He’d only agreed to look at pa­per­work for the dis­count scheme dur­ing a mar­ket­ing call from Ea­sylife. In­stead, they took £59.99 from his bank ac­count.

James, of Methil, Fife, said: “I didn’t agree to join. The club was sup­posed to of­fer money off ser­vic­ing, MOTs and tyres.

“I asked for a re­fund and de­manded to hear the record­ing of the phone call.

“But that was in July and I am no fur­ther for­ward. I’m fed up phon­ing and email­ing. Please help and warn oth­ers not to fall into the same trap.”

I got on to the Lon­don firm and they quickly re­funded the £59.99.

James said: “Thank you. They have fi­nally agreed that I did in fact decline their of­fer and the money is back in my ac­count.”

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