Night­mare over new bed

Sunday Mail (UK) - - The Judge -

I or­dered a new bed on­line but when it was de­liv­ered it was far too big for my room. I called the firm and they claimed I couldn’t re­turn it un­less I paid the postage or or­gan­ised a courier. Surely I am en­ti­tled to change my mind? You are as the pur­chase was made on­line so you have 14 days to in­ti­mate that you wish to re­turn the bed and a fur­ther 14 to re­turn it. But if the fur­ni­ture is not faulty, you are li­able for the re­turn un­less the com­pany’s terms and con­di­tions say oth­er­wise. Iput in­fora my­van but­the andMOT ser­vice ofex­tra out­aload car­ried ed.The garage in­struct hadn’t ted, I an­tic­ipa work,which thanI the £450more thatI­pay costis in­sist­ing are yet­they canIdo? inan bill.What writ­ing intin tthe com­pla in­struc your didn’t Setout you But let­ter.If pay­ing. emailor should n’tbe whenyou work,you signed whatyou be­you check It­may vanin. left­the as­part re­pairs to agreed ser­vice . ofthe

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