Brits win bungled payment battles
Thousands of hard- up Britons are disputing bungled Universal Credit payments – and winning.
Figures show almost 9000 a month challenge the amount they receive as being too low, with about 20 per cent succeeding.
Problems arise when Real Time Information (RTI) – details of hours and pay – are miscalculated or supplied too late. That leaves fami lies out of pocket, forcing record numbers into relying on food banks.
Official figures provided to Labour MP Emma LewellBuck show those affected have rocketed from 11,100 two years ago to 107,500 in the last 12 months as UC has been rolled out.