Fire-risk machines replaced by faults
F u r i ou s Wh i r lp o o l customers have been left in a spin after their fire-risk washing machines were replaced by faulty ones.
The firm recalled more than 500,000 Hotpoint and Indesit models a week before Christmas because of a fault that had resulted in 79 fires.
But watchdogs and customers say replacement machines have gone wrong days after being installed.
Thousands have signed a petition amid claims that refund offers were withdrawn by Whirlpool.
The petition launched by consumer group Which? cal l ing for refunds has attracted 62,000 signatures.
In reply, Whirlpool said: “All owners are entitled to either a replacement machine or repair, free of charge.”