Fined £135k for phoneline code breach
BENEFIT claimants were charged up to £110 to ring free government helplines.
Call connection site Webserve CMS put people through to helplines such as those for Universal Credit, charging them 7p a minute, plus network access charges of up to 65p a minute.
Peter Jones, 64, a sole trader who operates as Webserve CMS, of Widnes, Cheshire, has been fined £135,000 after a tribunal found him guilty of six breaches of the Phonepaid Services Authority’s Code of Practice.
The authority said these were “very serious breaches of the rules”. One caller rang up a bill of £110.