1,000 power cuts compo cash delayed

AS many as 1,000 Northern Powergrid customers still haven’t received compensation for lengthy power cuts caused by Storm Arwen three months ago.

Mel Watson, from Ponteland, Northumberland, said: “They were very slow to react then and they’re even slower now.”

She says she was without power for 11 days.

NPG has paid around 27,500 customers and sent top-up cheques to more than 2,000 sent the wrong amount in error.

It said some payments had taken longer “due to the scale and complexity of some of the power cuts”.