Q& Your legal questions answered.

Send your questions to askdean@people.co.uk

No law can stop you putting up external Christmas lights.

However, if they cause a nuisance to any of your neighbours – or anybody else for that matter – you may run into a problem.

Local authorities have a duty to take reasonable steps to investigate complaints about nuisances, i ncluding those relating to Christmas lights.

This is because of a law known as the Environmental Protection

QI BOUGHT two pairs of trainers online. I am not keen on one pair but the retailer reckons I cannot return part of the order. Jasmine Harper

you return goods within 14 days of delivery, you are entitled to return all or part of the order under the Consumer Contract Regulations.

READ your article about Christmas deliveries and followed your advice and asked for a delivery date. The shop said it could only give an estimate. What can I do? Sue Leicester

from another retailer who can promise what the date will be or risk it not turning up for Christmas.

insurance company has refused to pay out for a damaged computer at home because I did not declare I used it for my work and that I work from home. Robert Green

I’VE heard this complaint many times. First, ask the insurer to show you where, in its terms and conditions, it has this exclusion. If it can do this you may struggle but if it cannot, it will have to pay out. You

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