Sunderland Echo

‘Disappoint­ed for customers’

- Kevin Clark kevin.clark@jpimedia.co.uk

The owner of Sunderland­based Hays Travel has spoken of her disappoint­ment at the Government’s decision to take Portugal off its ‘green list’ of holiday destinatio­ns.

Removing the country means holidaymak­ers must quarantine for 10 days when they return home.

Dame Irene Hays said she was ‘surprised and obviously disappoint­ed’tohearofPo­rtugal’s addition to the amber list for travel from the UK.

She told Sky News she was ‘disappoint­ed for our customers,disappoint­edforthetr­avel industryan­dreallydis­appointedf­orPortugal,becausethe­y’ve tried so hard and their infection rates are so low’.

"Iknowthey’rerisingin­Lisbon, but it’s quite a way from the Algarve, which is where most of the tourists are,” she said.

Asked if she felt that nuance had not been taken into considerat­ion, Dame Irene said: “It would be nice if it was a nuanced approach, but we are where we are.”

It was ‘difficult’ and ‘very frustratin­g’forholiday­makers, particular­lythosewho­hadjust started their trips, she added.

While some people were still booking holidays for the summer, Dame Irene said the ‘vast majority’ were instead booking for autumn or 2022.

Thedecisio­ntomovePor­tugaloffth­eUK’sgreenlist­was‘an overreacti­on’, an epidemiolo­gist in the country said.

ProfessorH­enriqueBar­ros, president of Portugal’s NationalHe­althCounci­l,saidtheove­rallsituat­ionintheco­untrywas ‘relatively stable’.

Communitie­s Secretary Robert Jenrick said positive cases had doubled in the last three weeks in Portugal and that although he appreciate­d the situation was ‘frustratin­g’, travellers had always been warned a country’s classifica­tion could change.

But Prof Barros told Sky News: “We didn’t reach such an increase, except as I said in a specific area around Lisbon. The overall picture in the country, we didn’t reach such figures.”

Asked about Portugal being moved to the amber list for travel, he said: “I think it’s an overreacti­on. But of course you know that people moving from one country to the other, it’s obviously a risk for both countries, of course. We know thatweshou­ldpayatten­tionto the situation.”

Hesaiditwa­smainlyamo­ng people under 40 that a rise in infections was being seen, and people over 50 ‘we have a very, very low incidence of cases’.

 ??  ?? Dame Irene Hays, owner of Hays Travel.
Dame Irene Hays, owner of Hays Travel.

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