Sunderland Echo

Online voices

How does your GP rank? Patients have their say.

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Donna Olsen: Bunnyhill is a nightmare, the whole system needs reviewing. I feel so sorry for the elderly and vulnerable as they have got no chance. Total disgrace sometimes you are on phone 45 minutes to be then told no appointmen­ts this can be day after day.

Pip Parker: Red

House Medical, the receptioni­st will not give an appointmen­t unless you discuss in detail why you want to speak to a doctor and they don't even understand medical terms so you have to explain everything to them over the phone.

Lou Lloyd: Bridge View is beyond ridiculous. It’slike trying to get blood out of a stone trying to get an appointmen­t.

Debra Riley: Can’t get appointmen­t for love or money at Silksworth, can’t get through on the phone no matter what time of day.

Remy Taylor: Concord doctors are shocking been trying for months now.

Eileen Hughes: My doctor's receptioni­st told me to google my symptoms as she wasn't medically qualified. Still couldn't speak to the doctor.

Joan Johnston: Sunderland Go Alliance/ Monument Surgery Pennywell worst ever, I’m looking at changing practices ASAP.

Val Morell: I have never had a problem getting an appointmen­t at Dr Stephenson’s surgery.

Kane Collacott: When did this vote come out because it’s very strange how Millfield isn’t on.

Kathleen Taylor:

Deerness Park, never had a problem all through lockdown, rang up, GP rang me back and either was seen or dealt with over the phone, had several appointmen­t in last year and about 10 in last 12 weeks and was referred for hospital tests in two different department­s and seen at hospital within two weeks.

Maureen Langley: Old Forge, Pallion the doctors and receptioni­st have been amazing, yes you have to wait for a short time for phone call but for me I have been very pleased with the results everyone doing a difficult job.

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