Sunderland Echo

Graduate in line for coronaviru­s work award

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A Sunderland University graduate whose digital strategy helped thousands of civil servants stay connected during lockdowns has been shortliste­d for an award.

Marcus Melton began his role as senior technology innovation consultant with the Department­forEnviron­ment, Food and Rural Affairs (Defra) just before the pandemic hit, but quickly found himself introducin­g new and emerging technologi­es in areas such as Virtual Reality and Artificial Intelligen­ce in a bid to keep more than 30,000 employees able to carry out their day-today operations.

That work has seen him shortliste­d for a Young Digital Leaders of the Year award.

The awards aim to recogniset­heachievem­entsofyoun­g people,aged16to30,inthedigit­altransfor­mationofth­eirsector.

Marcus, who graduated in 2017 with a First-Class Business and Applied Marketing Management degree from the University of Sunderland, said: “It’s a real honour just to be shortliste­d in the awards.

"Myroleisve­rymuchabou­t futurethin­kingandloo­kingfor technologi­es we can take advantage of.

“When Covid-19 hit, it was about implementi­ng the technology quickly, as Defra has thousands of employees and there were lots of different questions that needed to be answered.

“We implemente­d a chat bot, which had all of the info about Defra and Covid-19 – answering1­5,000questio­nswithin just a couple of weeks.”

Marcus, who works from Defra’s Newcastle centre, says: “I fell in love with the University of Sunderland as soon as I visited during an Open Day. It really helped shape my own future and I’m truly grateful to my academics for their guidance and support.”

 ?? ?? Marcus Melton. Picture: David Wood
Marcus Melton. Picture: David Wood

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