Online voices

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How easy do you find booking an appointment at your GP surgery?

Joanne Pallin: I really feel for the older generation, getting an appointment is not easy, when your 19 in the queue its easy to put down the phone and not bother, which then leads to undiagnosed conditions and people not getting the help they need.

Nichola Devlin: I tried for six months to get an appointment to get a test done on my heart and ended up in hospital with a mild heart attack, I’m only 36, it could possibly have been prevented if I’d been able to get the tests done and put on medication.

Gemma Giles: What appointments, by 8.05am they are all gone!

Lesley Mole: I need to understand why, when everyone is back to normal that the GPs are still refusing to see patients face to face. It’s unbelievable and the reason that A and E is bursting at the seams with one triage nurse!!

Kathryn Leonard:

My doctors may as well close its doors and just not bother at all, all you get told is there’s no appointments.

Susan Clark: It's horrendous, cant even get an appointment for my four old because it isn't an emergency.

Patricia Baker: Our doctors were always spot on before Covid but since then it has gone downhill I’m sorry to say. I personally don’t think you need to have a receptionist to tell you if you can see a doctor, you would not be ringing if it wasn’t necessary.

Steven Thirlwell:

I waited a couple months for just a blood pressure test off a nurse and they cancelled it on the day of my appointment so what next?

Lyndsay Barnes: No problems seeing a

GP at Villette surgery. Quick triage with GP on phone then a face to face appointment if needed that day.

Joanne Armstrong: You’re kidding you have to get past the receptionist first!

Michelle Dobson: It's really bad trying to get an appointment.

Carolyn Tuckwell: Very easy. Happy House in Sunderland is brilliant.