There’s still time to nominate
VOTING in the Experience Guildford Customer Service Awards is drawing to a close.
With more than 4,000 votes received so far, the town’s residents and visitors have until Tuesday to propose businesses that they think shine.
All of the town centre’s businesses are eligible for an award, with 13 categories covering the retail, food and drink, leisure and lifestyle, and professional services sectors across independent and national operators.
For the full list of categories and details of how to vote, visit www.experienceguildford.com.
Jay Biver, general manager at The Three Pigeons pub, said: “I believe that the customer service awards are not only important for getting your business known within the area – they also make people aware of how good the service is on-site.
“The team here works hard in their jobs and sometimes don’t get enough recognition for this. People of Guildford should know they can come here and receive great service and have a really great time”
Kitty McKay, who manages Bravissimo, said: “Customer service is very important to us. We like to send our customers away feeling great about themselves, having had a wonderful experience in our store.
“The customer service awards are confirmation that we are doing a fantastic job in making Guildford a great place to shop.”
Sean Dalby, customer service manager at Nationwide, said: “With the growth of online retail options, I think it’s great to continue to celebrate the traditional high street and the commitment that businesses like ourselves have with regards to providing a first class, face-to-face customer experience.”
Pete Lambert, senior town ranger for Experience Guildford, said: “The Customer Service Awards are a great opportunity for the businesses of Guildford to celebrate the fantastic customer service offered in our town across a diverse range of sectors, from independent retailers to service providers, beauty to pubs, bars and clubs.
“It’s great to see so many taking part and getting behind the initiative, with some healthy competition along the way.”
Voting is easy and one person will be drawn at random at the end of the voting period to win £1,000 to spend in the town.
Nominate your favourite businesses by Tuesday at www.experienceguildford. com or text CSA plus the name of your nominated business to 88802 for free.
Once the public vote has closed, the three businesses receiving the highest number of votes from each category will then be shortlisted, with an overall category winner selected following a visit by a secret shopper.
Winners of each category, plus a further Shining Star category, where managers or business owners nominate their own staff members, will be announced during a ceremony held at the Yvonne Arnaud Theatre on Monday October 2.
Town rangers Mark Lambert, Pete Lambert and Emma White are encouraging people to vote