Ar­ran MSP calls for Gov­ern­ment ac­tion

The Arran Banner - - News -

Ar­ran MSP Ken­neth Gib­son is call­ing on the UK gov­ern­ment to tackle what he de­scribes as un­fair de­liv­ery prac­tices.

Join­ing the call to end ‘ex­ces­sive and dis­crim­i­na­tory charges’, Mr Gib­son added his sup­port to the Fairer De­liv­er­ies for All ac­tion plan which was launched on Fair De­liv­ery Day, Mon­day Novem­ber 26.

The ac­tion plan is de­signed to en­able con­sumers to see whether they are pay­ing over the odds for par­cel de­liv­er­ies and avoid traders prof­it­ing un­fairly and is a re­sult of a round­table event hosted by the SNP gov­ern­ment in June, at­tended by par­cel de­liv­ery com­pa­nies, busi­nesses, con­sumer groups and reg­u­la­tory bod­ies.

A crowd­sourc­ing web­site Par­cel De­liv­ery Charges in Scot­land – A fairer deal? will cap­ture con­sumer ex­pe­ri­ences, help­ing reg­u­la­tors, con­sumers and re­tail­ers to pin­point and tar­get un­jus­ti­fied pric­ing. This will help to de­velop a fair de­liv­ery charges map where con­sumers will be able to com­pare and track de­liv­ery costs and it will im­prove the ac­cu­racy of post­code clas­si­fi­ca­tion by the end of 2019 – to stop ac­ces­si­ble lo­ca­tions be­ing mis­tak­enly cat­e­gorised as ru­ral or re­mote.

Mr Gib­son said: ‘Un­fair de­liv­ery prac­tices are not only frus­trat­ing and dis­crim­i­na­tory for Ar­ran con­sumers, they are a bar­rier to the op­er­a­tion of small busi­nesses in is­land com­mu­ni­ties.

‘This ac­tion plan re­in­forces our com­mit­ment to en­sure de­liv­er­ies work for peo­ple across Scot­land ir­re­spec­tive of where they live, em­pow­er­ing on­line shop­pers to recog­nise and act upon un­fair or mis­lead­ing de­liv­ery costs.

‘It is time for com­pa­nies to re­view their de­liv­ery sur­charges to make them fair, trans­par­ent and con­sis­tent. Sadly, too many com­pa­nies still ad­ver­tise free de­liv­ery while in re­al­ity, they ap­ply hefty de­liv­ery charges to is­land com­mu­ni­ties.

‘I don’t want peo­ple on the Isle of Ar­ran to fall prey to these ridicu­lous charges and this ini­tia­tive will be very use­ful in help­ing to avoid this while we con­tinue to call on the UK gov­ern­ment to act, as only they have the power to reg­u­late par­cel de­liv­er­ies and end un­fair charg­ing.’

Ken­neth Gib­son, MSP for Cun­ning­hame North.

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