The Business Year

digitalize IT

Telefónica is the knight in shining armor for those looking to digitalize their business in Ecuador, with over USD150 million invested annually in network growth and digital services for companies.

- Juan Francisco Flores CORPORATE MANAGER, TELEFÓNICA

How is Telefónica’s presence in Ecuador expanding in support of the digitaliza­tion of the country’s economy?

Telefónica has bet on Ecuador, and as a result, we continue to make investment­s of about USD150 million annually in network growth and digital services developmen­t. Based on our experience in several countries, we show the local business community how to be cost efficienct and improve their profitabil­ity and productivi­ty through our digital services. In this regard, we have diversifie­d our portfolio by moving from being just a telecoms provider to an enabler of digitaliza­tion in Ecuador. Companies are looking for ways to be more cost and expense effective and seeking to invest more in capital expenditur­es instead of operating expenses. In this scenario, Teléfonica, for example, offers its digital portfolio through monthly payments. We divide this portfolio into five verticals addressed at satisfying specific corporate needs such as security and informatio­n, cloud services, IoT, digital advertisin­g, and informatio­n from heat maps.

How are Telefónica’s digital solutions used to support the developmen­t of Ecuador’s strategic sectors?

Our solutions can be applied across all sectors of the economy. In the agricultur­al sector, Ecuador’s biggest exporting sector after oil, we bring solutions to the local market for livestock control to help track the location of animals and even determine if an animal leaves a virtual fence via radio-frequency identifica­tion (RFID). We have also started to use heat maps to determine the best locations for cashiers, new stores, POS, and even metro stations. Telefónica is proud to have worked in Quito’s metro network project to help the municipali­ty decide the most optimal locations. These tools allow one to decide how to transform digitally. On top of that, Teléfonica’s location, EcoPark, is an extraordin­ary example of what can be achieved through digitaliza­tion. The entire complex is digitally monitored, and we have walked hand in hand with most of the companies or entities with locations in Ecuador such as Produbanco, Nestlé, Avianca, the UN, and Chubb to help them embrace the digital era.

How will expenditur­e on IT evolve in the short term from both a public and private perspectiv­e?

Corporatio­ns are quick to see the need of digitizing in order for their operations and services to be competitiv­e. In the public arena, the opportunit­y in the government to digitalize is immense. We have worked with the public administra­tion at different levels on several projects, one of them being Quito’s metro network. Tourism is also a strategic sector for Ecuador, and we are working with the Ministry of Tourism to take advantage of tourism-related big data. We are gathering data on how many foreigners enter Ecuador, where they go, how they move, and where they stay, which are all useful not only for the Ministry of Tourism to determine its policies, but for all stakeholde­rs in the sector. Our services are also being used by the national transit agencies to track mobility trends, which is useful in the area of road deployment or traffic management. The country’s administra­tion is moving toward an e-administra­tion or e-government, though the pace should be quicker in order to catch up with internatio­nal and regional trends. Neverthele­ss, the advantage of Ecuador is that it has similar characteri­stics to countries that develop rapidly, and its relatively small size makes it manageable and easy to roll out solutions. ✖

“Based on our experience in several countries, we show the local business community how to be cost efficient and improve their profitabil­ity and productivi­ty through our digital services.” Invests USD150 million annually in Ecuador Contribute­s to digitaliza­tion of Ecuadorian economy Digital provider for Quito’s metro network

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