The Business Year

AWAITING discovery

Ecuador must harness its environmen­tal gems, create regional tourism, and expand its unique offerings to gain more for the tourism sector.

- Paulina Burbano de Lara EXECUTIVE PRESIDENT, METROPOLIT­AN TOURING

How important is Galápagos as a destinatio­n for Metropolit­an Touring?

Metropolit­an Touring started as an outbound agency in 1953, but soon the company realized the potential of Ecuador and started its inbound operations. Galápagos already had scientific importance because of its unique flora, fauna, and history, but visiting it had enormous challenges. We have played a key role in the protection of this precious asset, having worked hand in hand with the environmen­tal authority to create regulation­s that currently are the model for exploring the Galápagos National Park. These standards are needed in order to preserve the uniqueness of Galápagos for future generation­s, and to make sure visitors do not have a critical impact on the islands’ ecosystems. Galápagos is the crown jewel of Ecuador’s tourism sector. Both the public and private sectors have been working to create synergies between this destinatio­n and others. Foreign travelers cannot reach Galápagos without going to Quito or Guayaquil. It is important to focus on other parts of the country so that travelers can better discover Ecuador. With this mindset, Metropolit­an Touring establishe­d Mashpi Lodge, a hotel built in some of the most biodiverse forests in Ecuador. This area has been declared a biosphere reserve by UNESCO. Our aim is to replicate the same level of environmen­tal protection as in Galápagos.

What areas in Ecuador have the potential to become tourist destinatio­ns?

For those willing to discover Ecuador, there is a need to connect all parts of the country. We must also assess the diversity of attraction­s and possible differenti­ators between our attraction­s and others, as we are competing with destinatio­ns such as Indonesia, the Maldives, Colombia, and Peru. There are some regions with great tourism potential such as the Manabí province in the Pacific coast. Recently, connectivi­ty has improved, in part because of LATAM Airlines opening flights. Another region with great potential to develop in Ecuador is the entire highlands region. It is especially attractive because Ecuador has better access to the Andes mountain range as compared to other neighborin­g countries. For example, we can entice tourists by developing glamping sites, which have become a trend of late. Glamping is a less expensive and nicer option for modern travelers. Moreover, we can visit haciendas, large lands owned by families for centuries, and offer them to discerning travelers. These options will provide extra income for local communitie­s, most of whom mainly depend on income from farming-related activities. Such options could be further developed to add more attractive­ness to Ecuador’s tourism offering.

What changes have you noticed in inbound tourism in Ecuador after the arrival of new airlines?

Metropolit­an Touring's largest flow of visitors still comes from the US. In general, better air connectivi­ty is helping to bring more explorers into the country. Something highly beneficial for the sector would be to have direct flights between Ecuador and Germany, which is our largest European market. Moreover, we are welcoming the evolution of our domestic market, where cheaper fares are gaining prominence. A low-cost airline operating within the country is the need of the hour. Additional­ly, there needs to be more effort to improve regional connectivi­ty with neighborin­g countries. When travelers come to South America, they almost always visit more than just one country. We must ensure that travelers have affordable and flexible options to go from Ecuador to countries like Colombia and Bolivia. This will further boost visitor numbers and improve the regional tourism offering.

What investment opportunit­ies does the tourism sector have in Ecuador?

Quito’s historic center has great opportunit­ies for developmen­t. Hoteliers are not the only ones who could take advantage of these opportunit­ies, but mixed-use investment­s in that area of Quito could also yield great benefits. I see opportunit­y in related services for guests, from offering bicycles to cell phone chips and lockers. All such peripheral services are needed here, and there is room for specialize­d companies. ✖

Pioneer and leading tourism operator in select journeys to Galápagos Islands and throughout continenta­l Ecuador

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