The Business Year

Finding efficiency • Chapter summary

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Our chapter on the financial sector of Qatar in this edition is focused on the main features that have shaped the sector most recently: mergers; COVID-19; and digitaliza­tion. Opening with an interview with Sheikh Abdulla Bin Saoud Al-Thani, Governor of the Central Bank of Qatar, the chapter comprises interviews with representa­tives from the country’s wide-ranging financial sector: domestic banks operating under both sharia and non-sharia rules, internatio­nal banks, capital market entities, and, of course, insurance companies.

The Qatari banking sector is increasing­ly becoming familiar with mergers. With a population of almost 3 million people and extensive expat population, the myriad of national and internatio­nal banks is an indication of an “overbanked country” that has since shifted its path toward efficiency. Barwa Bank and Internatio­nal Bank of Qatar merged into the now-called Dukhan Bank, and this is to be followed yet by another merger between a convention­al bank and a sharia-compliant entity: Al Khalij Commercial Bank and Masraf Al Rayan, respective­ly.

Also, after being put under extreme pressure following the blockade of neighborin­g countries in 2017, which initially caused considerab­le capital outflows, the Qatari banking sector is not new to shocks. COVID-19 has come as another test to banks’ resilience, and they have proven capable of defying the pandemic's impact on 2020 earnings. Aggregate profitabil­ity weakened slightly in 2020 with the aggregate return on assets standing at 1.2%, compared with 1.4% in 2019. The banks’ net profit had a 12% yearly decline to QAR20.4 billion, according to Moody’s data.

Regarding digitaliza­tion, the country is seeing the arrival of new start-ups and fintech companies that are to ultimately contribute to efficiency in the country. The regulatory side of digitaliza­tion is on track, as the Qatar Central Bank recently establishe­d its Financial Technology Office and has plans to open a center of excellence in this field. Additional­ly, the so-called FinTech Regulatory Sandbox from the central bank is in the making and will serve as a controlled regulatory environmen­t where fintech companies, banks, and technology companies will be able to test their solutions in a safe space with certain limitation­s.

As per the insurance business, after a difficult year, the market is seeing the ground being paved for a brighter future. A draft law has been passed by the Shura Council to make health insurance for expatriate­s and visitors to the country compulsory. Under the proposed legislatio­n, standard procedures such as obtaining an entry visa, renewing a residence permit, or employing an expatriate will not be possible without health insurance.

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