City ‘bus cri­sis’ gone thanks to a lit­tle help from Mid­lands friends

The Courier & Advertiser (Dundee Edition) - - NEWS -

The city’s bus cri­sis is over – thanks to the help of driv­ers from the Mid­lands.

Na­tional Ex­press says nor­mal ser­vice has re­sumed for Xplore Dundee af­ter a short­age of driv­ers af­fected routes through­out the city.

Driv­ers from Birm­ing­ham were drafted in to help re­duce dis­rup­tion for pas­sen­gers.

It was pre­vi­ously re­ported there had been dozens of can­cel­la­tions in the last few weeks, with Xplore Dundee ad­mit­ting it had been strug­gling to cope with the short­ages.

Na­tional Ex­press now say there have been im­prove­ments to ser­vices and the com­pany was re­cruit­ing new driv­ers.

The spokes­woman said: “Again, we are sorry for the dis­rup­tion that af­fected some of our ser­vices in Septem­ber and for any in­con­ve­nience caused to cus­tomers.

“The short-term mea­sures we put in place are now pay­ing off and since the be­gin­ning of Oc­to­ber ser­vices have re­turned to nor­mal.

“Mean­while, the long-term work con­tin­ues to en­sure that our op­er­a­tion is as re­silient as it can be.

“Any­one who’s in­ter­ested in a ca­reer with Xplore Dundee can go to yournxjob.co.uk to see the jobs we cur­rently have on of­fer.”

Na­tional Ex­press has cen­tres in Coven­try and the West Mid­lands and it had been re­ported that five driv­ers from Birm­ing­ham were brought in to as­sist a fort­night ago.

Par­tic­u­lar con­cerns were raised in the north-east where more than 30 ser­vices were cut over a two-day pe­riod.

Ser­vices also suf­fered as a re­sult of an­ti­so­cial be­hav­iour in Whit­field where the 9, 10 and 33 buses in Loth­ian Cres­cent were with­drawn due to a num­ber of in­ci­dents in the area.

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