City ‘bus crisis’ gone thanks to a little help from Midlands friends
The city’s bus crisis is over – thanks to the help of drivers from the Midlands.
National Express says normal service has resumed for Xplore Dundee after a shortage of drivers affected routes throughout the city.
Drivers from Birmingham were drafted in to help reduce disruption for passengers.
It was previously reported there had been dozens of cancellations in the last few weeks, with Xplore Dundee admitting it had been struggling to cope with the shortages.
National Express now say there have been improvements to services and the company was recruiting new drivers.
The spokeswoman said: “Again, we are sorry for the disruption that affected some of our services in September and for any inconvenience caused to customers.
“The short-term measures we put in place are now paying off and since the beginning of October services have returned to normal.
“Meanwhile, the long-term work continues to ensure that our operation is as resilient as it can be.
“Anyone who’s interested in a career with Xplore Dundee can go to yournxjob.co.uk to see the jobs we currently have on offer.”
National Express has centres in Coventry and the West Midlands and it had been reported that five drivers from Birmingham were brought in to assist a fortnight ago.
Particular concerns were raised in the north-east where more than 30 services were cut over a two-day period.
Services also suffered as a result of antisocial behaviour in Whitfield where the 9, 10 and 33 buses in Lothian Crescent were withdrawn due to a number of incidents in the area.