The Courier & Advertiser (Fife Edition)

Nuisance calls? Time to ring the changes

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Sir, – When your house phone rings you probably, like me, think it could be something important and rush to answer it.

However, also like me, you may very well find out that in many instances it is in fact a complete waste of your time.

I am sure that everybody is completely and utterly fed up with the continual phone calls regarding PPI (can the August 2019 deadline come quickly enough?).

However, surely even more annoying are those pre- recorded calls, supposedly from the government initiative scheme, advising you of the benefits of replacing your windows, replacing your boiler, or installing solar panels.

According to the tape, all you have to do to opt out of these phone messages is to press nine.

Sadly, as most people will all too soon realise, this doesn’t actually make a blind bit of difference.

As a result you will most likely still be continuous­ly bombarded with a variety of calls at dinner and tea time (or, if you’re posh, lunch and dinner.)

Various companies advertise that they can screen these calls, although this service comes at a considerab­le cost.

In theory, of course, this should prevent us from being continuall­y contacted, but it would appear none of them are even close to being 100% successful.

Surely there should be something put in law that can stop these companies, especially as when they can’t reach you at home they’ll start pestering you on your mobiles.

Everybody has the right to contact OFCOM if they feel they are being harassed.

I believe that far more people should be encouraged to do so. Eric Travers. 38 Gellatly Road, Dunfermlin­e.

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